No PHI stored. BAAs in place with every vendor that touches your data. Here is exactly what leaves your Mac and what doesn’t, in plain language.
Leaves your Mac — under a BAA
Your audio, while you hold the dictation key, goes to our speech-to-text vendor to be transcribed.
De-identified text only goes to the language model that polishes wording and powers Copilot — under a BAA with zero retention.
Never leaves
Screenshots. Copilot reads your screen locally. Screenshots never leave the machine.
Your notes. Nothing is stored on our servers. The chart stays in the chart.
Chartside never connects to your EHR. There is no interface, no API, and nothing for your hospital to install. It’s a floating layer over your screen — it hears you, and it types. The EHR only ever sees keystrokes, exactly as if you had typed them yourself.
Nothing lands in a note until you finish. Dictated text and Dot Phrases land when you release Shift (or tap Option again); Copilot suggestions wait until you insert them. You approve every word before it lands.
Every vendor that touches your data works under a Business Associate Agreement. Vendors that never see PHI are listed too, so the picture is complete.
[Speech-to-text vendor] — transcribes audio while you dictate. [BAA status]
[Language model vendor] — polishes de-identified text; powers Copilot; zero retention. [BAA status]
Stripe — payments and billing. Never sees PHI.
Netlify — hosts this website. Never sees PHI.
Google Workspace — our email with you. Never sees PHI.
Chartside stores no PHI, so there is no clinical data to delete. Your account details — email, role, specialty, and subscription — can be deleted anytime: email William@PhysicianIncomeOS.com and we’ll confirm by reply when it’s done.
William W. Bridge, M.D. — board-certified physician, department chair, and medical director at a North Carolina health system. Chartside was built by a clinician who is also responsible for the rules it has to live within.
Security questions, a BAA request for your practice, or something that doesn’t look right: William@PhysicianIncomeOS.com.
